Additional information about a refund



We received many questions about the refund for unused electronic tickets for the performances in April and May. We draw your attention to the fact that in this case the money is returned not by the theatre, but by the Directorate of Theatrical Box Offices (DTBO). Refunds are now suspended, they will resume after the period of self-isolation is over. From this moment, a refund to your bank cards will be made automatically within 30 calendar days.